根據BlackBerry最近針對2000名商業領袖的調查，75%的公司正在考慮或已開始實施對ChatGPT和類似生成式AI實行封殺。其中包括Apple、Samsung、Amazon 等大型企業，已經限制ChatGPT的使用。鑑於生成式AI在提高工作效率方面上眾所周知的好處，這樣的調查結果可能會引起人們的質疑：為什麼這麼多企業正在考慮封殺ChatGPT？
🤝 商業領袖在封殺問題上意見分歧
在ChatGPT禁令的問題上，商業領袖並非意見一致，技術領袖，包括CIO、CTO、CSO和IT負責人，站在禁令的前沿，佔了72％。相較之下，CEO的態度兩極分化，只有近一半（48％）支持禁令。相反，法務（40％）、財務（36％）和人力資源（32％）對ChatGPT的限制明顯表達較低的熱情。
🔒 CTO主導禁令：安全第一
主導禁令的CTO和技術領袖，強調一個關鍵問題：保障數據安全和商業機密。67%的受訪者認為數據安全風險是他們的首要擔憂，57%的人擔心可能會公司聲譽受損。而近期Chatgpt 引起的資安危機，例如6月發生的10萬個ChatGPT帳戶在暗網買賣及4月的Samsung機密數據外洩，均引起了技術領袖的高度警覺。這些事件凸顯了企業在強化安全措施和問責制的迫切需求。
🤖 HR 反對:生成AI降低人力成本
令人意外的是，人力資源領袖大多並不支持ChatGPT的禁令。事實上，只有32％的人支持實行封殺。Gartner最近的調查結果認證這一看法，調查指出，超過60%的人力資源領袖正在積極討論生成AI的企業應用，而有14%已經在企業內推出了生成式AI的試點項目。這種分歧凸顯了人力資源對生成式AI能夠重塑工作流程、培養創新以及從長遠來看降低人力成本的能力充滿信心。
💼 市場需求企業級生成AI
儘管大多企業現在對ChatGPT實行封殺，但他們仍然看好生成式AI未來的潛力。商業領袖普遍認同生成式AI，在企業創造力(51%)及效率提升(55%)有積極作用。這種觀點表明了決策者在實行封殺的同時，致力於開發企業級生成式AI解決方案，以充分利用生成式AI的變革能力，同時也能夠巧妙地平衡安全需求。
🔗 總結：前進之路
ChatGPT的討論揭示了技術進步和風險管理之間微妙的平衡。儘管數據安全問題仍然存在，但創新的吸引力仍然十分強大。解決方案何在？打造企業級生成式AI。這使企業能夠在確保控制和安全性的同時，充分發揮生成式AI的威力。ChatGPT的難題反映了技術與風險之間的取捨，我們可以預期，企業在加強數字防線後，將更大規模應用生成式AI在服務上。
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🚫 Generative AI Under Scrutiny: 75% of Organizations Contemplate ChatGPT Ban; CTOs Lead, HRs Disagree
A recent BlackBerry survey, encompassing 2000 global business leaders, dropped a bombshell – 75% of organizations are mulling over or have started enforcing bans on ChatGPT and similar Generative AI applications. This includes big names like Apple, Samsung, Amazon, and more, which have already begun reining in ChatGPT's usage. The survey's outcome might raise eyebrows, given the well recognized benefits of AI in enhancing workplace productivity. it raise the question why many organisations are banning chatgpt?
🤝 Varied Voices of Business Leaders
The situation is far from clear-cut. Business leaders exhibit a range of perspectives regarding the ChatGPT ban. Technical experts, including CIOs, CTOs, CSOs, and IT heads, stand prominently behind the ban, comprising a substantial 72% in favor. In contrast, CEOs are more evenly split, with nearly half (48%) backing the ban. Meanwhile, legal compliance (40%), finance (36%), and HR (32%) express lesser enthusiasm for restricting ChatGPT.
🔒 CTOs Taking Charge on the Ban: The Security Angle
CTOs and tech leaders driving the ban emphasize one critical concern: safeguarding data security and privacy. 67% of respondents cite data security risks as their prime worry, with another 57% fearing potential damage to the company's reputation. Startling occurrences, such as the breach of more than 100,000 OpenAI ChatGPT account credentials and the unintended data leak at Samsung, have triggered a heightened sense of alarm. These incidents underscore the urgent need for robust security measures and accountability.
🤖 HR's Bold Stand: Unlocking Generative AI Potential
Surprisingly, HR leaders aren't entirely on board with the ChatGPT ban. In fact, only 32% support the notion. According to Gartner's recent findings, over 60% actively discussing broad Generative AI implementation and 14% of HR leaders have already launched Generative AI pilots in their organizations This divide underscores HR's belief in Generative AI's capacity to reshape work processes, foster innovation, and reduce manpower cost in a long run.
💼 Enterprises Crave Enterprise-Grade Generative AI
Amid considerations of a potential ChatGPT ban, organizations remain acutely drawn to the captivating potential of Generative AI. With 51% recognizing its role as a creativity catalyst, 55% envisioning efficiency enhancements, and 52% eagerly awaiting innovation surges, this collective sentiment underscores IT decision-makers' commitment to developing enterprise-grade Generative AI solutions. These solutions adeptly balance security demands while fully leveraging the transformative capabilities of Generative AI.
🔗 In Closing: A Roadmap Ahead
The ChatGPT debate unveils a delicate balance between tech advancement and risk mitigation. While data security concerns persist, innovation's pull remains strong. The solution? Crafting enterprise-grade Generative AI. This empowers organizations with AI's might, while ensuring control and security. Ultimately, the ChatGPT puzzle mirrors technology's dance with risk. In shaping their future, businesses glimpse Generative AI's potential to redefine work dynamics, fortifying digital defenses and propelling progress.
